Question 1

What is Zen Studios?

Accepted Answer

Zen Studios is studio management software for fitness and movement businesses. You get a staff admin panel, a member portal your clients use in the browser, and a branded public website — all on your own domain. It covers scheduling, bookings, payments, video, and day-to-day operations in one place.

Question 2

Who is Zen Studios for?

Accepted Answer

Studio owners and managers who want members to book and pay online, staff to run operations from a proper admin panel, and a professional branded presence — without building custom software or stitching together five different tools.

Question 3

How much does it cost?

Accepted Answer

RM 300 per month per studio. That includes your branded website, admin panel, member portal, hosting, and ongoing updates. There are no per-member fees. Payment processing uses your own Stripe account — standard Stripe fees apply to transactions.

Question 4

What can my team do in the admin panel?

Accepted Answer

Manage class schedules, capacity, waitlists, and instructors; View and manage members, waivers, and team permissions; Check members in and track attendance; Run the shop and front-desk POS for drop-ins and packages; View reports on revenue, bookings, and website traffic; Configure integrations such as Zoom and Google Calendar

Question 5

What do members get? Is there an app to download?

Accepted Answer

Members use your branded member portal in the browser — on phone or desktop. There is no separate App Store or Play Store app to install. They can add your site to their home screen for quick, app-like access if they want. A branded dashboard with upcoming bookings and credits; Browse and book classes from your live schedule; Buy drop-ins, packs, and memberships from your shop; Stream on-demand videos included with their access; Manage their profile and sign waivers digitally

Question 6

Will it look like my studio, not Zen Studios?

Accepted Answer

Yes. Your site runs on your domain with your logo, colours, and copy. Members interact with your brand throughout — the public website, booking flow, shop, and member area. Zen Studios is the software behind the scenes.

Question 7

How do payments work?

Accepted Answer

You connect your own Stripe account. When members checkout online or pay at your POS, funds go to your connected Stripe account. Zen Studios does not take a cut of your class or package sales beyond the monthly subscription.

Question 8

How long does setup take?

Accepted Answer

Most studios are configured within a few days once we have your branding, class structure, and domain details. We can run a preview on a staging URL before you point your live domain.

Question 9

We already use another system — can we switch?

Accepted Answer

Member and package data can often be imported depending on your current provider; Your schedule and offerings are configured during onboarding; We recommend a soft launch on a preview URL before switching your live domain

Question 10

What support do we get?

Accepted Answer

We help you through onboarding and stay available for questions as you go live. Use the contact form on this site to request a demo or ask about your specific setup.

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